Neoo Business
€59 / user / month, minimum 1. Neoo Scheduling included, Peppol built in. Options and onboarding are extra.
Explore the planSTART WITH YOUR BUSINESS NEED
Customer support: keep the context behind each request
A customer request always has context: a service, contract, intervention or invoice. With Neoo, whoever answers sees the whole record, and the request is followed through to closure.
One practical first result
Example workflow, to adapt to your team.
The request arrives with its record
Customer, history and owner are visible from the start. Your customer no longer has to explain everything again.
The intervention is prepared
Priority, escalation and information to share are in one place. For an IT provider, the customer environment and affected resources are attached to the request.
You close and invoice
Report, approval and invoicing follow the same request, with no re-entry.
Choose your plan
Plans that answer this need
Neoo MSP
Billed per technician, with several monthly or annual tiers. All amounts are detailed on the pricing page.
Explore the planPrices exclude VAT.
Not sure which plan fits? Show us your process in a demo and we will point you to the right one.
Options and connections
Business is for companies that share a process across teams. MSP is built for IT providers: per-technician pricing and management of all your clients. They are two trades, not two tiers.
Murphy and Desktop & Apps are options for Business and MSP. Accounting Apps requires Business and Desktop & Apps. Forge has separate plans and can also be chosen on its own.
Already using other tools? Tell us which information must move, in which direction and how often: we look with you at the connection that fits.
Before you choose
Business or MSP?
Business if you answer your own customers as part of your activity. MSP if you manage IT for several clients: environments, resources, contracts and interventions.
Which MSP tier should I choose?
Start from the functions you need and the number of technicians. The pricing comparison details each tier, monthly or annual.