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NETWORK RULES

Commercial freedom with a shared quality bar.

Before proposing or delivering a Neoo project, review the network’s qualification, security and quality principles. This guide also explains how ownership is divided and the access limits for each participant. These markers describe the intended journey. They are not contractual service commitments.

NETWORK RULES

Commercial freedom with a shared quality bar.

01

no promise before Neoo validation

02

standardised pre-analysis

03

qualified client budget

04

anonymised data

05

GDPR compliance

06

security by design

07

design-system compliance

08

no Neoo fork

09

no uncontrolled direct Core access

10

mandatory documentation

11

tests

12

first-line support

13

transparent responsibilities

14

intellectual-property compliance

Your customer relationship grows with Neoo.

Neoo builds the platform. The Solution Partner develops the customer’s business. This model guides the network in preparation; activation and terms are agreed in the partner contract.

A partner of record

The Partner of Record is the partner assigned to the customer account. The model provides for that attribution to continue across renewals, added users, upgrades, modules and Forge or AI consumption, including self-service, under the contract. Neoo does not approach the account directly to bypass its partner. Customers remain free to request a change.

Forge, with customer choice

Three paths are planned: build independently with Forge, build with a Solution Partner, or request delivery on an agreed quote. With the customer’s permission, complex requests can become consulting, integration or development opportunities for their partner of record.

Your services, your offers

Build a managed offer around Neoo: support and follow-up, optimisation and automation, tailored projects, or integrations and governance. You set your own consulting and service fees; Neoo takes no commission on these services. Define scope, responsibilities and billing in your proposal.

Accounting firms and Client Connect

The model separates the firm’s software from Neoo Client Connect, the workspace for collaborating with its clients on documents, messages, requests and approvals. This access is not a full Neoo Business licence. CRM, sales, inventory and business management needs require a separate upgrade, supported by the partner of record.

Co-design with accounting firms

The founding firms programme centres on product design, professional feedback and qualified pilots. Client Connect access and any trial credits are agreed for that scope; full Business licences are not automatically provided free of charge. A firm may collaborate or explore distribution, with clear responsibilities and continuity for its existing partner.

Terms agreed together

Partner levels depend on skills, customer acquisition, onboarding, support and ongoing account management. Distribution, Forge and AI usage, and Marketplace publishing terms are discussed privately after qualification. Applying activates no economic entitlement and guarantees no revenue.

CLEAR BY DESIGN

Clear ownership from day one.

Neoo owns

  • Neoo Core
  • Forge
  • the runtime
  • generic components
  • security systems
  • internal APIs
  • the marketplace
  • cross-platform improvements

The partner owns or controls under its agreement

  • its commercial relationship
  • its services
  • its documented expertise
  • its vertical brand
  • its offers
  • the economic rights to its modules
  • its client network

The client owns

  • its data
  • its documents
  • its confidential rules
  • its content
  • its access
  • its business decisions

OPERATOR GRAPH

Every expert operates only in its own domain.

One company can authorise several operators. Each receives only the permissions it needs; the client controls and can revoke every delegation.

Client company

Controls delegations

MSP

IT

Accounting firm

Accounting

Solution Partner

Processes

Forge Builder

Module

Neoo

Platform

THE NEXT BUSINESS SOFTWARE COMPANY COULD BE YOURS

Your clients are already asking for the next module.

Turn their needs into structured projects, grow your services and progressively build recurring software activity on Neoo.

First qualification with no commitment. The programme is currently available by selection.